Privacy Policy

Imali Digital > Privacy Policy

Introduction

Welcome to Imali Digital (“Imali Digital,” “we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our services, including through our website, mobile application, APIs, and related services (collectively, the “Services”). This Policy aligns with applicable privacy laws including the Protection of Personal Information Act (POPIA), the General Data Protection Regulation (GDPR), and guidelines from Google Play and Apple App Store for app developers.

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect the following types of information:

1.1 Information You Provide to Us:

  • Personal Identification Information (e.g., full name, ID number, date of birth, nationality)

  • Contact Information (e.g., email address, phone number, physical address)

  • Financial Information (e.g., bank account details, card numbers, transaction history)

  • Business Information (e.g., company registration number, VAT number)

  • Login credentials and authentication data

  • Content you upload through the Services

1.2 Information We Automatically Collect:

  • Device Information (e.g., device model, operating system, unique identifiers)

  • Log Information (e.g., IP address, browser type, time zone settings)

  • Usage Data (e.g., page interactions, transaction activity, features used)

  • Geolocation Data (when enabled)

1.3 Information from Third Parties:

  • Identity verification partners

  • Credit bureaus

  • Payment processors and financial institutions

  • Publicly available sources

2. How We Use Your Information

We use your information to:

  • Provide, operate, and maintain our Services

  • Process transactions and send notices about your transactions

  • Authenticate your identity and prevent fraud

  • Comply with regulatory obligations

  • Improve and personalize your user experience

  • Communicate with you about updates, promotions, or news

  • Develop new products, services, features, and functionality

  • Conduct analytics and research

3. Legal Basis for Processing

We process your information based on:

  • Performance of a contract

  • Compliance with a legal obligation

  • Your consent

  • Legitimate business interests (e.g., improving our Services)

4. Sharing Your Information

We may share your information with:

  • Affiliates and subsidiaries

  • Financial institutions and payment partners

  • Service providers and vendors (e.g., hosting, analytics, customer support)

  • Regulatory authorities, law enforcement, or other parties as required by law

  • Business partners in case of merger, acquisition, or sale of assets

We require that all third parties respect the security of your personal data and treat it in accordance with the law.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for regulatory compliance, dispute resolution, and enforcement of our agreements. We may retain aggregated, anonymized data indefinitely.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Correct any inaccuracies in your personal information

  • Request deletion of your personal information

  • Object to or restrict processing of your personal information

  • Withdraw consent at any time, where applicable

  • Data portability (where technically feasible)

7. Security of Your Information

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, alteration, or disclosure, including:

  • Data encryption (at rest and in transit)

  • Multi-factor authentication

  • Regular security audits and risk assessments

  • Strict access controls

However, no system is completely secure. We cannot guarantee absolute security.

8. International Data Transfers

Where applicable, your information may be transferred to and maintained on servers outside your country of residence. We ensure appropriate safeguards are in place to protect your information during such transfers.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enable functionality

  • Enhance user experience

  • Analyze performance

  • Personalize content and advertisements

You can control cookie preferences through your browser settings.

10. Children’s Privacy

Our Services are not directed to individuals under 18. We do not knowingly collect personal information from children. If we discover that a child has provided us with personal information, we will delete such information immediately.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Policy on our website and indicating the “Effective Date” at the top.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Imali Wealth Group (Pty) Ltd
Email: info@imali.digital
Phone: 010 599 0301
Address: 16 Baker Street, Rosebank 2196